Privacy Policy

LAUENER & Cie SA is committed to keeping your personal information confidential. This Privacy Policy explains how we collect, use, share and protect the personal information that you provide to us or that we collect when you use our website. We undertake to protect your privacy and ensure your personal information remains confidential in accordance with the applicable laws and regulations.

Please read this Privacy Policy carefully to understand how we process your personal information. By using this site, you agree to the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

We may collect the following personal information when you use our site:

  • Your name, email address, postal address and contact information when you contact us
  • Information you provide to us in relation to enquiries, customer support requests or similar
  • Browsing information, including your IP address, information about your browser, your device and your activity on our site.

HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information collected for the following purposes:

  • To provide, operate and improve our services
  • To contact you, including to respond to your enquiries and requests for customer support
  • To send you information, updates, alerts and marketing communications regarding our services, subject to your prior consent if required by the applicable law
  • To customise and adapt your experience when using our services.

WHEN WE SHARE YOUR PERSONAL INFORMATION

We do not sell, rent or share your personal information with third parties except in the following cases:

  • With your prior consent
  • With third-party service providers that process data on our behalf and as instructed by us (e.g. hosting or email service providers)
  • Where required by the applicable law, government authorities or regulatory bodies
  • If we believe in good faith that disclosure is necessary to protect our rights, your security or the security of others, to investigate fraud or to respond to an emergency.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We use technical, administrative and physical measures to protect your personal information from loss, theft, unauthorised access, disclosure, alteration and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to collect information about how you use our website so we can improve your user experience and customise content and advertising. You can change your cookie preferences in your browser settings.

LINKS TO THIRD PARTY SITES

Our services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We urge you to view the privacy policies of these third-party websites.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time. Any amendments will take effect as soon as they are published on our website or by other appropriate means. We urge you to view this Privacy Policy regularly to keep up to date with our privacy practices.

CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at mail@lauener.ch